Last Updated: 22 July 2026
Welcome to CleanText Proofreading & Copyediting ("CleanText", "we", "our", or "us"). Your privacy is important to us, and we are committed to protecting your personal information in accordance with the Protection of Personal Information Act, 2013 (POPIA), as well as other applicable privacy laws.
This Privacy Policy explains how we collect, use, store, protect and disclose your personal information when you visit our website or use our services.
CleanText Proofreading & Copyediting
Professional proofreading, copyediting and copywriting services.
Website:
https://www.cleantext.co.za
Email:
info@cleantext.co.za
By using our website, requesting a quotation or making use of our services, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal information as described herein.
Depending on how you interact with us, we may collect the following information:
When requesting our services, you may voluntarily provide:
These files may contain personal or confidential information.
When you browse our website, we may automatically collect:
We collect information when you:
Your information is collected to:
We only collect information necessary for these legitimate business purposes.
We understand that many documents contain confidential or sensitive information.
All submitted documents are treated as strictly confidential.
We will never:
Only authorised personnel involved in your project will have access to your files.
You retain full ownership and copyright of all submitted documents.
Editing your work does not transfer ownership to CleanText.
CleanText processes personal information in accordance with the Protection of Personal Information Act (POPIA).
We undertake to:
We process your information based on one or more of the following:
We implement appropriate technical and organisational measures to protect your information, including:
Although we take every reasonable precaution, no internet transmission or electronic storage system can be guaranteed to be 100% secure.
Our website may use cookies to:
You may disable cookies through your browser settings, although some features of our website may not function correctly.
Our website may use trusted third-party providers including:
These providers may process limited information solely for the services they provide.
We do not sell your personal information.
Your information may only be disclosed when:
We retain personal information only for as long as reasonably necessary to:
Documents may be securely deleted after project completion unless longer retention is required by law or agreed upon with you.
Subject to applicable law, you have the right to:
We will only send marketing communications where you have consented or where permitted by law.
You may unsubscribe from marketing emails at any time.
Our services are not intended for children under the age of 18.
We do not knowingly collect personal information from children.
If you access our website from outside South Africa, you acknowledge that your information may be processed in South Africa in accordance with applicable laws.
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
We encourage you to review their privacy policies before providing personal information.
We reserve the right to update this Privacy Policy at any time.
Any changes will be published on this page together with the revised effective date.
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
CleanText Proofreading & Copyediting
Website:
https://www.cleantext.co.za
Email:
info@cleantext.co.za
If you believe your personal information has been processed unlawfully, you have the right to lodge a complaint with the Information Regulator (South Africa).
The Information Regulator (South Africa)
JD House, 27 Stiemens Street
Braamfontein
Johannesburg
2001
Website: https://www.justice.gov.za/inforeg/
Email: inforeg@justice.gov.za
By using this website or engaging our services, you acknowledge that you have read, understood and accepted this Privacy Policy, and you consent to the collection and processing of your personal information in accordance with the Protection of Personal Information Act (POPIA) and other applicable laws.
